These SMS Terms & Conditions ("SMS Terms") govern the text messaging program operated by Nova Answer ("we", "us", or "our"). By providing your mobile phone number and opting in, you agree to these SMS Terms and to our Privacy Policy.
1.Program Description
Nova Answer sends one-time passcodes (OTP) to verify account actions — registration and account deletion. Nothing else.
This is a transactional verification program only — we do not send marketing or promotional texts, security notices, account updates, or any recurring messages, and we do not require SMS consent as a condition of purchasing any goods or services. Note that incoming calls are delivered to your Beacon app through push notifications, not by SMS.
2.How You Opt In (Consent)
You provide consent to receive a one-time passcode by taking an affirmative action: entering your mobile number and tapping "Create my account" during registration, or requesting account deletion, in the Beacon app or on our website. Each such action authorizes a single verification code to the number you provided. By doing so, you confirm that you are the subscriber or authorized user of that mobile number.
3.Message Frequency
One code per verification request — you receive a single one-time passcode when you register or request account deletion. There are no recurring messages of any kind.
4.Cost
Message and data rates may apply. Nova Answer does not charge for the text messages themselves, but your mobile carrier's standard message and data rates may apply to each message sent or received. Check with your carrier for details on your plan.
5.Opt-Out — Cancelling Messages
You can cancel the SMS program at any time by texting STOP. After you send STOP, we will send a one-time confirmation message, and you will no longer receive SMS messages from us. To rejoin, simply opt in again.
You may also reply with UNSUBSCRIBE, CANCEL, END, or QUIT to opt out. Note that opting out of SMS may affect features that rely on text messaging, such as one-time login codes.
6.Help & Support
If you are experiencing issues with the messaging program, reply with the keyword HELP for assistance, or email us at [email protected]. You can also visit our website for more information.
7.Carriers & Delivery
Supported carriers include major U.S. carriers such as AT&T, Verizon, T-Mobile, and others. Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your network operator and is outside of our control.
8.Privacy
We respect your privacy. We will only use the information you provide through this program to transmit your messages and respond to you, as described in our Privacy Policy. We do not sell your information, and we do not share mobile opt-in or SMS consent data with third parties or affiliates for marketing purposes.
9.Changes to These Terms
We may revise these SMS Terms from time to time. Changes are effective when posted on this page with an updated "Last updated" date. Your continued participation in the messaging program after changes take effect constitutes acceptance.
Questions about these SMS Terms? Contact [email protected].